Twój koszyk

Delivery and returns

DOMESTIC DELIVERY (Poland)

In our Fabryka Sznurka store, you can choose one of the delivery methods:

– courier delivery with prepayment – PLN 14.5
– COD delivery – PLN 19.5
– parcel locker – PLN 13.9

For orders over PLN 300, delivery by parcel locker or InPost courier is free of charge(free delivery applies ONLY to orders in Poland and standard products).

In the offer of our store you will also find large-size and debt products – the shipping cost is charged individually for them. These products are sent only by courier, and the exact shipping amount is automatically calculated by the system when placing an order (free delivery above PLN 300 does not apply to these products).

INTERNATIONAL DELIVERY

The Fabryka Sznurka online store also supports orders in the European Union and Great Britain. When placing an order, just select the appropriate country of delivery in the form with the address. The shipping cost depends on the country of shipment and the size of the package and is charged automatically.

If you are interested in international shipping to a country not currently listed on the form – contact with us!

SHIPPING DATE

1. The goods are sent to the address indicated in the order form.

2. The store is obliged to deliver the goods to the customer without undue delay. Usually, the shipment of goods takes place within 1-2 business days from the moment of placing the order (in Poland). We ship international shipments within 2-3 business days.

3. Goods in Poland are delivered via InPost.

4. Goods within the European Union and Great Britain are delivered via DHL.

5. The buyer bears the delivery (shipping) costs specified in the transport price list.

RETURNS

If you want to return a product/products from your order, please send it back to us at:

Fabryka Sznurka, ul. Kardynała Wyszyńskiego 48, 87-600 Lipno

enclosing completed WITHDRAWAL FORM. You have 14 days from the date of receipt of the goods. For more information on product returns, see at Store regulations.

EXCHANGE

If you want to exchange a product/products from your order, please return it/them in accordance with the return procedure and place a new order.